Website Site

Icon - SaferGov pngThe U.S. government’s site is run by the U.S. automobile regulator, National Highway and Traffic Safety Administration (NHTSA) which is part of the U.S. Department of Transportation.

It is an excellent site to learn more about recalls and complaints. You can search for existing recalls and complaints by clicking here.

Before buying a car

Before you buy a car, it is good to check the list of recall and complaints associated with that automaker. You can also zoom in on your particular model of vehicle that your considering as well.

We recommend that you check a few model years to see the automaker’s history of delivering safe automobiles.

Screen Shot 2015-02-15 at 7.26.15 AM

For example, would do the following for the last 5 model years:

  • Enter model year
  • Enter car manufacturer
  • Press “Go”

All of the known recalls will appear for that car manufacturer. You can then glance down the list and study the number of recalls and existing complaints for that car manufacturer and click on whatever you’d like to get more detail.

To File a Complaint

If you live in the U.S., you can file a complaint about your automobile (or tires or child safety restraint) at the site.

If you live outside the United States, this page provides links to the complaints process for other countries.

Want to know if your car’s been recalled?

You can go to this website and see if your specific car has one or more recall notices.